Smart Notifications
Smart Notifications
PREFERENCES
Avoid Notification Fatigue
Tommy enables Teams to personalise when and where notifications are delivered to ensure work related prompts can be optimised for a happier work life balance.
Preferences for notifications can vary depending on a Team Members shift schedule, or if they’re clocked on or off.
- Clocked On Team Preferences
- Clocked Off Team Preferences (defaults)
- Clocked Off Private Preferences (overrides default)
Minimise Notifications
Reduce The Noise With Smarter Options
Some people prefer a prompt for everything, while others are happy to be notified once of new conversations. Tommy gives you the option to decide how you receive you’re alerts, with options including:
- Receive only the first notice for each new chat dialog reseting each time you read that unread chat.
- Unchecked messages limit. Once you have reached a designated number of unread messages, we will pause further notifications.
- 24 hour summary notifications. Receive only one notification at the end of each day where you have unread messages. (good for taking a break)
SMS FREE
Give SMS a rest
SMS has had its day. It is now home to login confirmation PINs, missed call notifications, and messages from relatives not on social media. Team Messaging in Tommy offers configurable notification settings that support a healthy work life balance, cuts down those SMS sending fees, and keeps your work dialog seperate from your personal.
Smart Notification FAQs
Team Admins are responsible for notification settings while a Team Member is in Clocked On status. This is to ensure preferences are aligned with workplace requirements and avoid any personal settings creating issues while on the clock.
Notification preferences on the device however are managed by the device owner and override any preference that maybe set within Tommy itself.
Tommy recommends providing the maximum notification settings possible on the device and to use the notification preferences within Tommy itself to manage your preferences which offer more dynamic options relative to your work schedule.
Tommy is working to improve the lives of shift based workers both on and off the clock. We do this with ongoing experimentation and then implementing the best practices discovered along the way as the “optimal” settings. If you opt to maintain this setting these preferences therein are subject to change from time to time as new options are trialed and new lessons learnt are implemented.
Select “Account” from the left menu.
Select “Notifications” on that page.
All notification preferences changed here will be applied to notifications within your Private account.
Team preferences are Team specific so if you are a member of multiple teams you must go to each team to adjust the related settings.
Select “Settings” at the top of your Team Dashboard.
Under the General section, select “Notifications”.
HEALTHY CULTURE
Tools for happy and healthy teams
- Positive employee experiences keep your talent happy.
- Improve transparency and trust within your team.
- Enable managers with the tools to make an impact when it counts.
- Grow together. Promote employee development to achieve overall team goals.
Jeffrey King, Future Tangents Group
Tommy has helped me save seven hours on average per week. My team enjoy the certainty of knowing shifts in advance and the freedom to trade them amongst themselves.
Jeffrey King, Future Tangents Group
Tommy has helped me save seven hours on average per week. My team enjoy the certainty of knowing shifts in advance and the freedom to trade them amongst themselves.
Jeffrey King, Future Tangents Group
Tommy has helped me save seven hours on average per week. My team enjoy the certainty of knowing shifts in advance and the freedom to trade them amongst themselves.
