Glossary
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Rota

A rota is the schedule that says who works when — the British English equivalent of a roster or staff schedule. In hospitality, care and retail it is the document the whole working week hangs off: shifts, cover, breaks and handovers all start here.

What the law expects of a rota

No single statute governs rotas, but several rules shape what a lawful one looks like:

  • Rest rights under the Working Time Regulations 1998 — 11 hours between shifts, a weekly rest day, and a 20-minute break on shifts over six hours.
  • The 48-hour average weekly limit, and the night work limits for regular night staff.
  • The National Minimum Wage for all working time the rota creates, including handovers and setup.
  • Whatever the contract promises about hours, days and notice of changes — and reasonable notice of shifts is an active area of reform for casual workers, so watch GOV.UK.

Good rota habits

The difference between a rota that runs a team and one that runs it ragged is mostly habits: publish as far ahead as you can, keep weekend and bank-holiday shifts visibly fair over time, collect availability before you build rather than after you publish, and handle swaps in the open so cover never depends on a message someone missed.

Shaped by the Working Time Regulations 1998, the National Minimum Wage Act 1998 and the employment contract rather than any single 'rota law'. ACAS publishes guidance on shift work and notice of rotas.

This is the job Tommy was built for: build and publish the rota, let the team see shifts and swap with approval, and keep hours and breaks within the rules as you go.

Related terms