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INNDIS Support, Rostered With Care.
Workforce management for Australian NDIS providers — participant-centred rostering, respectful team messaging, and reliable records for every support session.
Rosters Built Around Participant Plans
Every participant's plan is different — supports change, funding periods roll over, and support workers travel between participant homes and community settings. Keeping the right worker with the right participant at the right time is the day-to-day reality of running an NDIS business.
Tommy keeps your roster clear and easy to manage. Set the supports you need to cover, then assign directly or publish open shifts for suitably qualified support workers to claim. Skill requirements on shifts — from manual handling to medication or behaviour support — help you make sure every participant is matched with the right support, every time.
Offer extra flexibility with rules based shift trading with automatic or manual approvals — so cover gets sorted without the phone tag, and participants see a consistent, familiar team.
Employee Scheduling
Clear Communication, Healthy Boundaries
Support work is personal — the communication around it shouldn't have to be. Tommy Messaging gives your team one clear place for work chat and shift updates, without sharing personal phone numbers, with notification preferences that adjust automatically around each support worker's roster. The right people stay informed during work hours, and personal time stays personal.
MessagingManage your rosters from anywhere
Update rosters and timesheets on the go. Enable your support team
Phone
Tablet
Laptop
Beach
Evidence-Ready Records For Every Session
NDIS providers need confidence that every support session happened where and when it should — and records that stand up when it's time to claim. Tommy's GPS time clock lets support workers clock on and off at the participant's location with selfie verification, no shared devices or paperwork needed.
Set clock on/off questions that are ideal for shift notes, incident flags, or participant wellbeing checks, and watch timesheets build themselves as the day unfolds.
Approved hours flow straight through to payroll, keeping your claiming and quality records clear — less admin between your team and the people they support.
Time & Attendance
Take control with an agile employee app platform
Tommy empowers NDIS providers to operate efficiently and respond quickly to changing participant needs, pricing arrangements, and quality standards. Rapidly adjust employee experiences, rostering rules, timesheet processes, payroll integrations, and more with reduced implementation risks — so you stay compliant, in control, and focused on participants.
Our customers use Tommy to put participants and support workers first, enable flexibility, and simplify running their NDIS business.
Check out these free resources!
We’ve compiled a collection of eBooks, articles, and more to help maximise your employee experience knowledge.
See all resources
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Tommy ROI Calculator
See the hours and dollars manual rostering costs you each year — your numbers, one minute, no email.
Book a free demo
Our workforce management software experts will configure and walk you through how to use Tommy for your team. Map support hours against the participant budget — and see the invoicing time Tommy gives back.
Get started
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