Tommy Associates Pty Ltd
Tommy Logo

Asynchronous Communication for Better Employee Productivity

In the fast-paced world of modern work, expectations for employee productivity are high🤩. Workplace efficiency is critical for a company to thrive and succeed, so ensuring employees feel motivated is essential. In a general work setting, meetings, phone calls📞 and instant, synchronous communication dominate. But what if there was an easier way?

According to statistics, “The majority of employees (52%) prefer asynchronous communication to synchronous communication, with 42% saying asynchronous communication is the future of work.” 

Asynchronous communication is any method of communication that doesn’t require real-time communication or interactions🗣. This could be sending emails, audio recordings, pre-recorded videos and more. As organisations become aware of the advantages of this type of communication, there’s a general shift towards it to increase employee productivity🤝. 

In this blog, we’ll look at asynchronous communication in more detail, its benefits, and how to implement it in your workplace. Let’s get into it. 


What Is Asynchronous Communication?

Comparing asynchronous communication to its counterpart, synchronous communication is the most straightforward method to explain it. So, what exactly is the distinction between asynchronous and synchronous communication💬?

To communicate information, synchronised communication necessitates that all participants be on the same platform. Calls, Zoom meetings, in-person meetings, and simply passing by a colleague’s desk for a chat are all examples of synchronous communication🧍‍.

Meanwhile, asynchronous communication entails sending a message without anticipating a response right away. All parties don’t need to be present to share information. Emails📧, instant chats, texts, and voicemail, for example, are all asynchronous ways of communication we utilise in both our personal and professional lives. 

When it comes to adopting a work-from-home mindset🏡, asynchronous communication is a viable option when teams are distributed and have complex schedules. Employees can use online collaboration tools to share files and communicate with each other. 

Asynchronous communication

Source: Asana 

What are the Benefits of Asynchronous Communication?

Communication is essential in many facets of life and business, but is there such a thing as too much communication🤔? 

Yes, according to HBR research, employees can spend up to 80% of their workdays talking with coworkers through emails, meetings, and instant messaging apps. But it doesn’t stop when you leave the office🏢. Thanks to our mobile devices, it’s never been easier to check and respond to work messages at any time of day or night. 

All of this isn’t motivating us to produce our best work. In fact, the frequent pulls on our attention make it impossible to devote our full attention to our objectives and duties🥱. Employees generally try to work faster to compensate for workplace interruptions, resulting in more stress, irritation, time pressure, and effort. This can lead to burnout and a lack of job satisfaction👎. 

Asynchronous communication offers benefits to employees, making it a popular way to interact with people in the workplace. Here are some benefits of asynchronous communication:  

1. Enhanced Focus🙇‍♂️

Without the demands for real-time, always-on communication, there’s less pressure and stress. This gives employees a greater ability to pick their preferred time to complete critical objectives that matter, rather than simply being present but doing less mentally strenuous work such as sorting emails. Employees can dive into tasks with fewer interruptions, improving efficiency and a better quality of work.

2. Reduced Interruptions🗣

Asynchronous communication takes away the pressure of instant responses, reducing the amount of interruptions. This increases employee engagement, as they can focus on a task with all their attention. This style of communication lets people address people at different times, meaning they can do it when it’s convenient, and they’re able to focus more. 

3. Improved Work-Life Balance⚖️

Employees will experience an improvement in their work-life balance without the pressure of needing to respond instantly. According to statistics by Sony,  “61% of employees say asynchronous communication results in a better work-life balance.” 

This type of communication is ideal for remote workers, as it also helps to decrease stress and the risk of burnout. Instead, they can draw the line between their work and personal life, doing remote work during their actual working hours. 


Source: Sony

4. Adaptability to Different Work-styles👩‍💻

Every worker has different times or situations in which they’re their most productive. Asynchronous communication allows all styles of workers to work when it’s convenient for them. Team members can work, reply or engage in communication when it works best for them. 

5. Global Collaboration🌏

When your team has employees located all across time zones, communication can get complicated. Employees can go on to other tasks while waiting for their international colleagues to clock on. This will increase employee productivity, as there’s less need to waste time waiting for a response. Instead, tasks can proceed as usual, keeping the flow of business running swiftly and smoothly. 

6. Promotes Better General Communication💬

When an immediate reaction isn’t guaranteed, you have to think more carefully about what you’re saying. Instead of a quick reaction, asynchronous communication allows you to craft a considered response. Studies show that 69% of employees say this kind of communication gives them time to perfect ideas💡 and responses.

In conclusion, the benefits of this type of communication go beyond the office work environment. Not only does the company benefit from an efficient workforce, individual preferences and well-being are prioritised👍. In the following section, we’ll look at how you can implement asynchronous communication in your company. 

Implementing an Asynchronous Approach

While challenging, the benefits of adopting asynchronous solutions practices, especially in larger organisations, are significant. Asynchronous methods can drastically minimise the amount of time spent on each task⏳. Implementing this approach into your business will help not only the company but the individual workers, too. 

Here are some ways you can implement this approach into your business:

1. Evaluate Existing Communication💬

Look into the current channels of communication that already exist in your company. Identify any strengths or weaknesses, and see where a new type of communication may come in useful. Take time educating your team on asynchronous communication, look into resources available, and provide training sessions to ensure everyone is up to date with the new tools. 

2. Use the Right Tools💻

Make sure to use tools that align with your organisation’s needs. Consider the different forms of communication you can implement in your work environment. Asynchronous communication tools may include:

  • Project management tools 
  • Collaboration platforms 
  • File-sharing systems 

Offer training for your employees to undergo to ensure they understand the different systems. Then, they’ll feel comfortable and confident to use the platforms in a way that works for them😁. 

If your employees are working from home, it’s essential that they have the right tools. This will increase their productivity, efficiency and concentration. According to LinkedIn, “Working from home has rocketed from 4.7% in 2019, to 58% of people in a hybrid working role in 2022, with an additional 19% of employees now working remotely.” Ensuring your employees have the right tools is vital to your overall company success.


Source: LinkedIn

3. Implement it Gradually👨‍💻

Consider implementing this type of communication gradually into specific teams or projects. If it’s new to your organisation, try to avoid using it all at once. Let your employees get used to the softwares, and let the different teams communicate and practise this new method. See which employees work well with this, and iron out any difficulties.

4. Promote Collaboration🤝

Encourage your employees to use the collaboration tools and contact each other. Aim to create a sense of community in your workplace and promote the importance of communication. Use an effective messaging software where your workers can message each other and keep in the loop. This will support a healthy sense of camaraderie in your organisation with engaged and motivated employees🤩. 


Source: Emlteam 

Implementing a new style of communication in your workplace may take some time to adjust to. By using the right tools and promoting a healthy amount of collaboration and communication, your employees should feel less stressed and more motivated. By taking small steps to implement asynchronous communication into your organisation, your employees will feel the full benefit. 

Balancing All Types Of Communication: Both Synchronous and Asynchronous⚖️

Abandoning synchronous communication entirely isn’t necessary. It’s still the best way for employees to socialise, solve problems, and discuss complex topics — it’s simply not the only way. Many companies, including Tommy, value asynchronous communication while also recognising the value of in-person meetings in developing great teams📈.

Thanks to the pandemic in 2019, workplaces all over the world have undergone significant transformations. Video conferencing, remote working and communicating through effective platforms have become more critical than ever. Years later, some of the same ideas still stand. With a lot of benefits for employees using this style of interaction, implementing it into your organisation is essential⭐️. 


Source: Forbes


In the fast-paced world of work💼, asynchronous communication is a refreshing way to interact within organisations. By understanding the benefits of it, using the right tools, and implementing it in your workplace, employees will feel more motivated, productive, and efficient as a result🤗. 

Tommy has a range of software💻 that’s designed to help businesses seamlessly incorporate this approach. It also offers tips and advice for the world of work. Check out our site for more information, or contact us today.